1. Who we are

SupplierAdvisor® (“we”, “us”) operates the platform at supplieradvisor.com and related apps. Contact: connect@supplieradvisor.com.

2. Information we collect

Account & identity — name, email, phone, authentication data (via Privy and similar providers).
Company profile — trading name, registration, addresses, industry, certificates, bank metadata required for verification and trade.
Operational data — products, stock, orders, shipments, documents, team membership, ratings, and related commercial records you enter on the platform.
Technical data — device, browser, IP, approximate location, cookies and similar technologies for security and product improvement.

3. How we use information

Provide company workspaces, network connections, and trade workflows.
Verify businesses and reduce fraud (including third-party verification partners).
Operate multi-currency pricing, inventory, logistics, and accounting features.
Send service and security notices; optional product updates where permitted.
Improve the platform, enforce Terms, and meet legal obligations.

4. Sharing

We do not sell personal data. We share information only as needed to run the service:

Connected companies — trading counterparties you accept may see agreed commercial data (e.g. POs, shared documents, names).
Processors — hosting (e.g. Supabase), auth, payments, verification, email/SMS, and analytics under appropriate contracts.
Law & safety — when required by law or to protect users and the platform.

5. Storage & security

Data is stored with reputable cloud providers with access controls, encryption in transit, and company-scoped membership checks inside the product. No method of transmission is 100% secure; please use strong credentials and protect team access.

6. Retention

We retain account and trade records for as long as your organisation uses the service and as required for legal, tax, dispute, and audit purposes. You may request deletion subject to those obligations and counterparties’ legitimate interests in trade history.

7. Your rights (POPIA-aligned)

Depending on applicable law (including South Africa’s POPIA), you may request access, correction, deletion, or restriction of personal information, and object to certain processing. Contact us at the email above. You may also lodge a complaint with the Information Regulator (South Africa) where applicable.

8. Cookies

We use essential cookies for authentication and session security, and limited analytics cookies to understand product usage. You can control non-essential cookies via your browser settings.

9. Children

The platform is intended for business and institutional users, not for children under 18.

10. Changes

We may update this policy. Material changes will be posted on this page with a revised date. Continued use after changes constitutes acceptance of the updated policy.

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